What will you do to make sure I’m satisfied with my purchase?
We are confident the quality of our merchandise will meet, if not exceed your expectations. If you are not satisfied with your purchase, we promise a refund, credit or exchange.
What is your return policy?
At Rapid Refill, we are confident the quality of our merchandise will meet, if not exceed your expectations. If you are not satisfied with an item you purchased, you may return it within 60 days for a full refund, credit or exchange. To request a return or exchange simply follow the instructions below.
We will accept merchandise returns for Standard Delivery items within 60 days of purchase and issue a credit or refund at the time of return in the following ways:
Original Sales Receipt or Packing Slip will be refunded in the Original Form of Tender
Original Gift Receipt will be refunded via a Store Credit
If you do not have a receipt, you will receive a Store Credit refund via mail (valid photo ID required)
Please note: Store Credit and Gift Cards are valid only for Rapid Refill purchases and are not redeemable or exchangeable for cash or a cash equivalent, except as required by applicable law. We appreciate your understanding that Rapid Refill merchandise may be returned in person to a Rapid Refill store or by mail. Upon return, your merchandise will be inspected. Credits or refunds issued will be for the item value. Any taxes charged will be refunded in accordance with state laws. Shipping and handling charges are nonrefundable. To return an item by mail, follow the instructions on the packing slip enclosed in your order, insure the package, and mail it to the Rapid Refill address on your packing slip. If you do not have a packing slip, please call us at the number listed on your receipt.
Stop in to see us at:
15 E. Churchville Rd. Ste. 109
Bel Air, MD 21014
Or call us at:
Or email us at:
Business Delivery Services:
Rapid Refill Ink and Toner of Bel Air, MD can provide quick delivery, usually in the same day, to your business.
We accept MasterCard, Visa, American Express, and NOVUS (Discover Network).