How do I place an order?

1)  Email

How do I pay for my purchase?

We accept, Cash, MasterCard, Visa, American Express, and Discover. If you prefer billing, please call us to set up an account.

How long does it take to get my order?

If items are in stock you will receive them that day. Items not in stock can take 2-4 days. We will email or call you letting you know if they are not in stock.

Rapid Refill Ink and Toner of Bel Air, MD stocks an extensive lineup of print solutions products including Rapid Refill brand laser toner cartridges and popular brand name inkjet cartridges for virtually every printer on the market, all backed by our Satisfaction Guarantee. Rapid Refill Ink and Toner of Bel Air, MD can provide quick delivery, usually in the same day, to your business.

What if I am not satisfied with my purchase and what is your return policy?

We are confident the quality of our merchandise will meet, if not exceed your expectations. If you are not satisfied with your purchase you may return it within 60 days for a full refund, credit or exchange.

Will the cartridges ruin my printer?

No. We partner with professional re-manufacturers who are the best in the business. All of our partners are ISO 9001 and 14001 certified. That means our suppliers are committed to continuous improvement. If for any reason something happens to your printer and it can be inequitably due to the cartridge we will cover the cost of the printer.

Will my printer warranty be void if I use refilled cartridges?

No it will not. There is a law in place to protect you from this type of monopoly.

Does Rapid Refill recycle my old cartridges?

Yes, Rapid Refill was founded on recycling and preserving our environment! We will accept our customers used/empty inkjet and toner cartridges that were purchased from Rapid Refill, saving them from the fate of a landfill and recycle them.

Do Refilled Cartridges Void Printer Warranty?

You Cannot Be Threatened With Voiding Your Printer Warranty For Using Non-OEM Supplies

The Magnuson-Moss Warranty Improvement Act

MAGNUSON-MOSS Warranty Improvement Act
United States Code Annotated

Title 15 Commerce and Trade

Chapter 50 Consumer Product Warranties 15 Section 2302

(c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if:

  1. The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
  2. The Commission finds that such a waiver is in the public interest.

What does this mean for you?

The printer’s manufacturer cannot void the warranty on your printer simply because you use a refilled or re-manufactured printer cartridge that is produced by someone other than the printer manufacturer. This prohibition spans the use of compatible cartridges, and re-manufactured cartridges.

Could you imagine if the automobile manufacturers said you had to buy gasoline or auto parts only from them? Imagine the cost! The auto parts industry figured out a long time ago that purchasing aftermarket parts and consumables (like gasoline) was more efficient and ultimately gave a better deal to the consumer.

The Sherman-Clayton Antitrust Act

Similarly, these protections exist in the case of equipment leases as well. The Supreme Court in IBM vs. The United States concluded that IBM could not threaten customers with termination of their equipment leases for data processing just because the customers did not purchase supplies manufactured by IBM. This would create a “tying agreement” and was found to be in violation of the Sherman and Clayton Antitrust Law.